Privacy Policy

Last updated: February 18, 2026

SVR Technologies Group (“SVR,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, store, use, and share information in connection with your interactions with us, including through our website, our services, and communications (collectively, the “Services”).

Please read this Privacy Policy in its entirety to understand our practices and how you can exercise your privacy rights.

1. General Information

1.1 Who We Are and What We Do

SVR Technologies Group provides technology services, including custom software development, IT consulting, systems integration, website development, analytics and tracking implementation, and related professional services (the “Services”). We may provide these Services directly to businesses and organizations, including healthcare and other regulated industries.

1.2 Definitions

• “Client” means a business or organization that engages SVR for Services (including its authorized users and representatives).
• “Website” means our website and any pages we operate that link to this Privacy Policy.
• “Visitor” means any individual who visits our Website or otherwise engages with us (e.g., inquiries, events, marketing, recruiting).
• “Personal Information” means information that identifies, relates to, describes, or can reasonably be linked to an individual, directly or indirectly.
• “Client Data” means information a Client (or its customers/patients/end users) provides to SVR or that SVR processes on the Client’s behalf to deliver Services.
• “Processing” means any operation performed on information (e.g., collecting, storing, using, disclosing).

1.3 Scope

This Privacy Policy applies to:

• Visitors to our Website
• Individuals who contact us or receive communications from us
• Client representatives and authorized users interacting with us
• Where applicable, end users whose data we process on behalf of Clients (see Section 3)

1.4 Effectiveness and Consent

By accessing or using our Website or Services, or by engaging with us (including at events or through marketing/recruitment activities), you acknowledge you have read and understood this Privacy Policy.

2. Information We Collect

The information we collect depends on how you interact with us and the Services.

2.1 Information You Provide to Us

We may collect Personal Information you provide, including:

• Contact information: name, email address, phone number, mailing address
• Professional information: company name, job title, role, business contact details
• Communications: messages you send us (forms, emails, calls, texts), including support requests
• Billing information (if applicable): invoicing details, payment status, transaction records (note: we generally do not store full payment card numbers; see Section 4)

2.2 Information Collected Automatically

When you visit our Website or interact with our emails, we may automatically collect:

• Device and browser data: IP address, browser type, device identifiers, operating system
• Usage data: pages viewed, clicks, referral URLs, time spent, approximate location derived from IP
• Cookie and tracking data: cookie identifiers, analytics events, marketing attribution data

2.3 Information from Third Parties

We may receive information from:

• Analytics and advertising partners (where used)
• Social media platforms if you interact with our content or message us
• Business partners or referrals
• Public sources (e.g., business directories)

2.4 Sensitive Information

Unless specifically required for a project, we do not request or intend to collect sensitive categories of Personal Information (e.g., government IDs, precise geolocation, health data). If a Client engagement requires processing sensitive data, that processing will be governed by our contract with the Client and applicable laws (see Section 3).

3. How We Process Client Data

3.1 SVR as a Service Provider / Processor

In many engagements, SVR processes Client Data on behalf of Clients to deliver Services (e.g., building software, integrating systems, implementing analytics, troubleshooting, hosting, support). In these contexts:

• The Client controls Client Data and determines what is collected and how it’s used.
• SVR acts as a service provider / processor and processes Client Data only as instructed by the Client and as permitted by contract.

3.2 End Users of Our Clients

If you are an end user of a Client (for example, a patient of a healthcare practice that uses software SVR built or maintains), SVR’s processing of your information is governed by our agreement with that Client. Please direct privacy requests to the relevant Client first.

3.3 HIPAA / Healthcare Data (If Applicable)

If SVR processes Protected Health Information (“PHI”) on behalf of a covered entity or business associate, SVR will do so under a Business Associate Agreement (BAA) where required. In that case, the BAA governs how PHI is used and disclosed.

4. How We Use Information

We may use Personal Information to:

• Provide and operate our Website and Services
• Respond to inquiries and provide support
• Manage our relationship with Clients and prospective Clients
• Send administrative communications (e.g., updates, security notices, billing matters)
• Send marketing communications (where permitted by law and your preferences)
• Improve and secure our Website and Services (debugging, analytics, fraud prevention)
• Comply with legal obligations and enforce agreements

5. How We Share Information

We do not sell your Personal Information.

We may share Personal Information in the following circumstances:

5.1 Service Providers

We may share information with vendors that help us operate our business, such as:

• Website hosting, cloud infrastructure, email service providers
• Analytics providers
• Customer support tools
• Payment processors (if used)
  These providers are required to use Personal Information only to provide services to us and to protect it.

5.2 Business Transfers

If SVR is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to appropriate protections.

5.3 Legal and Security

We may disclose information if we believe in good faith that disclosure is necessary to:

• Comply with law, regulation, subpoena, or lawful requests
• Protect rights, safety, and security of SVR, our Clients, users, or others
• Investigate fraud, abuse, or security incidents

5.4 With Your Direction or Consent

We may share information at your request or with your explicit consent.

6. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to:

• Enable Website functionality
• Understand usage and improve performance
• Measure marketing effectiveness
• Provide relevant content

Your Choices

You can control cookies through:

• Your browser settings (block/delete cookies)
• Any cookie banner or preferences tool we provide (if enabled)

Blocking cookies may affect Website functionality.

7. Communications Preferences

7.1 Marketing Emails

You can opt out of marketing emails by using the “unsubscribe” link in our emails.

7.2 Transactional / Service Messages

If you are a Client or active project contact, you may still receive important transactional or service-related communications (e.g., invoices, security notices, project updates).

8. Data Retention

We retain Personal Information only as long as reasonably necessary for:

• The purposes described in this Privacy Policy
• Contractual obligations
• Legal, tax, or accounting requirements

We may retain de-identified or aggregated data longer where permitted by law.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

If you believe your information has been compromised, contact us using the details in Section 13.

10. International Transfers

SVR is based in the United States. If you access our Services from outside the U.S., your information may be transferred to and processed in the United States and other jurisdictions where our service providers operate.

11. Children’s Privacy

Our Website and Services are not intended for children under 13, and we do not knowingly collect Personal Information from children under 13. If you believe a child has provided Personal Information to us, contact us and we will take appropriate steps.

12. Your Privacy Rights

Depending on where you live, you may have rights to:

• Access, correct, or delete Personal Information
• Opt out of certain processing (e.g., targeted advertising where applicable)
• Obtain a copy of your data (data portability)
• Non-discrimination for exercising privacy rights

To exercise your rights, contact us as described in Section 13. We may need to verify your identity.

If your request relates to Client Data processed on behalf of a Client, we may direct you to the Client or coordinate through them, depending on the engagement.

13. Questions and Concerns

If you have any questions or concerns regarding privacy matters, please contact us at:

Data Privacy Office
SVR Technologies Group
325 9th Street
Brooklyn, NY 11215
Tel: 1-718-332-1200
Email: info@svrtechnologiesgroup.com

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version and revise the “Last updated” date above. If changes are material, we may provide additional notice as appropriate.